SMS Terms & Consent
This page describes the Yodeler Fleet Service Reminders text-message program in full, so that anyone — including a mobile carrier reviewing our registration — can see exactly what we send, who receives it, how consent is obtained, and how to stop.
Program name and sender
Program: Yodeler Fleet Service Reminders
Sender: Yodeler LLC, 335 Bridge Street NW, Unit 1301, Grand Rapids, Michigan 49504
Support: tyler@yodeler.app · yodeler.app
Who receives messages
Only the named fleet contact on an active Yodeler account, at a mobile number that contact entered themselves. We never purchase, rent, import, or append phone numbers, and no one can enroll a number other than their own.
What we send
- Maintenance coming due on a vehicle enrolled on your own account
- A service interval that has passed and is now overdue
- Confirmation that a service request you submitted has been scheduled
- Replies from your assigned service advisor about work in progress
We do not send marketing, promotional, or third-party content on this program.
How you opt in
Publicly, at yodeler.app/sms-signup.html. That page carries the same unchecked consent checkbox, the message-frequency and rate disclosures, and direct links to this page and the Privacy Policy. Submitting it sends one confirmation text; reminders begin only after you reply YES from that handset, so a number can never be enrolled by anyone other than the person holding it.
The same consent is also collected inside the authenticated Yodeler client portal at yodeler.app/portal.html. After signing in, the fleet contact opens the Schedule view, where a Service Reminders panel asks for a mobile number and presents an unchecked consent checkbox reading:
Reminders are sent only after that box is checked and the settings saved. Consent is never bundled with any other agreement and is not a condition of purchase. Yodeler records the date and time of consent, the originating IP address, and the date of any later withdrawal.
Message frequency
Frequency varies and depends on your fleet's service schedule and the reminder lead time you choose (14, 7, 3, or 1 day before a service is due). Most accounts receive a small number of messages per month.
Cost
Message and data rates may apply. Yodeler does not charge for these messages; your mobile carrier's standard rates apply.
How to stop
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. You will receive one confirmation and no further messages. You can also clear the consent checkbox in the portal at any time. Reply START to resume.
How to get help
Reply HELP or INFO to any message, email tyler@yodeler.app, or visit yodeler.app.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Phone numbers are disclosed only to the mobile carrier and our SMS delivery provider, and only to transmit the messages you asked for. Mobile opt-in data and consent records are never sold, rented, or shared with any third party for their own marketing. See the full Privacy Policy and Terms of Service.